Since 2001

About World Network Systems

Your trusted IT support partner for hotels, schools, and nonprofits — built on respect, expertise, and a simple belief: Good Enough is Never Enough.

Our History

World Network Systems was established in 2001 by a network engineer frustrated with what he kept encountering in the industry: a lack of expertise and an unwillingness to help. The company was founded on the principle of treating customers with respect while delivering quick, efficient solutions — a standard we hold to on every engagement, from a single support ticket to a full network build.

Company Staffing

Our team gives clients the depth of a full IT department — able to design, deploy, support, and continually improve the technology their organizations run on:

  • Network Engineers
  • Desktop Technicians
  • Deployment Technicians
  • Structured Cabling Installers
  • Project Managers
  • Software Developers
Hand sketching early technical drawings by hand, evoking the company's founding roots
Team collaborating around a table with security and compliance icons overlaid

Our Specialties

We specialize in the technology that keeps service-driven organizations running. For hotels, we design and support networks that meet brand standards and integrate with PMS, POS, and third-party systems. For schools, nonprofits, and small businesses, we act as a flat-rate outsourced IT department — with managed services, 24/7 monitoring, and a responsive service desk.

Our engineers also deliver cybersecurity and DNS protection through WNS NetworkShield, structured cabling and high-performance Wi-Fi installations, and secure IT asset logistics — from equipment transport to end-of-life removal and decommissioning. Whatever the project, the goal is the same: reliable technology and people who actually care.

Why We Do It

Our Mission

Our mission is to reduce the stress associated with the uncertainties of technology by delivering solutions of the highest quality while showing our clients appreciation and respect. We are committed to doing what is right by our clients, prioritizing transparency and always providing them with the best options as we strive for excellence in every service and interaction.

“Good enough is never enough.”

How We're Different

Scheduled on-site support — not just a ticket queue

Most IT providers are remote-only and show up when something is already broken. We schedule a dedicated technician at your location — one, two, three, or four full days a week — so your team gets a familiar face who knows your environment, fixes issues on the spot, and prevents problems before they happen.

  • A familiar technician who knows your people, property, and systems
  • Issues resolved on the spot — no waiting for a dispatch
  • Routine walk-throughs, preventive maintenance, and hardware checks on every scheduled visit
  • Flexible schedule that scales from 1 to 4 full days per week
  • 24/7 remote support and monitoring covering the days in between
What Guides Us

Our Values

Honesty

Our word is our bond — if we commit to something, we follow through, no shortcuts.

Integrity

We choose the right course of action even when no one's watching, because that's how trust is earned.

Continuous Improvement

We're always refining our tools, our processes, and the solutions we bring to every client.

Leadership & Team

The people behind the work

Lance Johnson

Lance Johnson

President / Network Engineer
Daniel Cruz

Daniel Cruz

Sr. Network Engineer
Shannon Rankin

Shannon Rankin

Network Admin
Carlos Jimenez

Carlos Jimenez

Hotel IT Manager

Every project is assigned a Project Manager who coordinates directly with our Network Engineers, Technicians, and Developers — and reports progress straight to leadership. That structure means the technician on your site can pull in the right specialist the same day, instead of you waiting on a ticket to bounce between departments.

We're proud to work alongside industry-leading technology partners — see the platforms we build on across our homepage.

Beyond the Job

Team Christmas Dinner, 2024

A night out celebrating the year with the people who make it happen.

World Network Systems staff at the 2024 Christmas dinner
World Network Systems staff toasting with branded water bottles at the 2024 Christmas dinner
Stay Connected

Follow us on Instagram

Project photos, field notes, and a behind-the-scenes look at the WNS team at work.

@worldnetworksystems

Ready for IT support that actually cares?

Call us or request a consultation — we respond fast.

Contact Us (215) 701-8152