Managed IT + Scheduled On-Site Support

Managed IT Services & On-Site Support

Managed IT with a difference: a dedicated technician on-site every week — not just a help desk on the other end of a phone.

What You Get

Predictable monthly IT support. A full department behind you.

With WNS as your IT partner, you get dependable support, improved performance, and the peace of mind that your technology is always taken care of.

How We're Different

Scheduled on-site days, built into your plan

Managed services shouldn't mean remote-only. We embed a dedicated technician at your location on a set weekly schedule — one, two, three, or four full days a week — combined with unlimited remote support and 24/7 monitoring the rest of the time.

Build Your Schedule

Your on-site days include

  • Hands-on fixes for anything the week surfaced — no ticket queue
  • Preventive maintenance, hardware checks, and system updates
  • Walk-up help for your staff — questions answered in person
  • A technician who knows your environment, not a stranger every visit
  • A schedule that scales up or down as your needs change
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Outsourced IT Department

Get the expertise and support of a full in-house IT team, without the overhead of building one. From daily helpdesk requests and network management to cybersecurity, cloud services, and strategic planning, we handle every aspect of your technology environment. Our proactive approach keeps your systems running smoothly so you can focus on your core business while we manage the technology behind it.

Talk to us about outsourced IT →
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Unlimited Remote IT Support

Software glitches, printer problems, network hiccups — our technicians resolve them remotely, fast, with no visit required and no cap on how often you call. Unlimited means unlimited.

Technician with a laptop servicing a network server rack on site

Scheduled On-Site IT Support

Unlike most providers, we put a dedicated technician on-site on a set schedule — one, two, three, or four full days a week, based on your needs. Your team gets a familiar face who knows your environment, fixes issues on the spot, and handles system checks, updates, hardware inspections, and preventive maintenance proactively. It's reliable, embedded IT coverage without the cost of full-time staff.

Laptop screen displaying Microsoft 365 app icons

Microsoft 365 & SharePoint Support

From day-to-day user setup and permissions to full migrations, we keep your Microsoft 365 and SharePoint environment secure, organized, and running the way your team actually needs it to.

Monitor displaying a cloud backup upload in progress

Cloud Backup & Disaster Recovery

Automated, encrypted backups for every server and workstation, with fast recovery when you need it — so a lost laptop, a failed drive, or a ransomware attack costs you minutes, not weeks.

Windows Update screen showing the system is up to date

24/7 Monitoring, Patching & Alerting

We watch your servers, networks, and workstations around the clock, catching failures and performance issues before they become outages — with security patches and updates applied automatically, on schedule, without disrupting your day.

Helpdesk technician wearing a headset while working at a desk

Helpdesk & Ticketing

Submit a request, track it in real time, and talk directly with the technician working on it — every ticket logged and timed, so nothing falls through the cracks.

Digital shield icon representing IT security protection

IT Security, Built In

Firewalls, endpoint protection, and threat monitoring come standard with every plan. Need more — 24/7 human-monitored threat response, phishing training, dark web monitoring? See our full cybersecurity tiers →

Ready for an IT team that actually shows up?

Let's build a flat-rate plan with on-site days that fit your schedule — not a generic tier.

Book Online (215) 701-8152